privacyProtocol

Reminder clause: Your trust is very important to us. We know the importance of personal information to you. We will take corresponding security protection measures according to the requirements of laws and regulations, and try our best to protect your personal information safe and controllable. In view of this, "HeartSG" platform product and service provider (or "we") formulates this information protection policy (hereinafter referred to as "this policy") and reminds you that: This policy is applicable to "HeartSG" platform products and services, including the official website of "HeartSG" platform (domain name is www.hexalotus.com) And "HeartSG" open platform, "HeartSG" platform web version, client and some functions / services of "HeartSG" platform are integrated into other third-party intelligent hardware, software or services as third-party services. Before using the products or services of "HeartSG" platform, you must carefully read and thoroughly understand all the contents of this Agreement (especially the contents in bold type), and use the relevant products or services after confirming that they fully understand and agree. Once you start to use the products or services of "HeartSG" platform, you have fully understood and agreed to this policy. If you have any questions, comments or suggestions on the content of this policy, please contact us at the end of the article. Special tips: This privacy policy does not apply to services provided to you by other third parties through the aforementioned web pages or clients. For example, this policy does not apply to the information you provide to the third party when you download and use the third-party application through the "HeartSG" platform open platform or provide services to you relying on the "blue algae" platform products. Part one definition "HeartSG" platform service: refers to the multi terminal platform and client developed and operated by the "blue algae" platform service provider, aiming to learn advanced 3D medical image modeling and carry out various clinical virtual reality applications based on the model. Including the official website of "HeartSG" platform (domain name is www.hexalotus.com) And "Lan Zao" platform open platform, "Lan Zao" platform webpage and client, and services provided by integrating some functions / services of "HeartSG" platform into other third-party software and / or intelligent hardware as third-party services. "HeartSG" platform service provider refers to Suzhou Liulian Technology Co., Ltd., which develops and provides "HeartSG" platform products and services, hereinafter referred to as "we". Personal information refers to all kinds of information recorded by electronic or other means that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. Personal sensitive information: including ID card number, mobile phone number, personal biometric information, bank account number, property information, whereabouts, transaction information, personal information of children under 14 years old. Personal information deletion: refers to the behavior of removing personal information from the system involved in the realization of daily business functions, so that it can not be retrieved and accessed. Part two legal statement (1) Ownership of rights The logo of "HeartSG" platform, words, graphics and their combination, as well as other signs and emblems of "HeartSG" platform, and the name of "HeartSG" platform service, are registered trademarks of "HeartSG" platform in China and other countries. Without the written authorization of "HeartSG" platform, no one is allowed to display, use or do other processing in any way (including but not limited to copy, spread, display, mirror image, upload, download), or show others that you have the right to display, use or do other processing. The intellectual property rights of all products, services, technologies and all applications or their components / functions (hereinafter referred to as "technical services") of "HeartSG" platform belong to "HeartSG" platform or its obligee. Unless otherwise stated, "HeartSG" platform has all rights (including but not limited to copyright, trademark, patent, trade secret and other related rights) of documents and other information (including but not limited to text, graphics, pictures, photos, audio, video, icon, color, layout design, electronic documents) published on the website. Without the permission of "HeartSG" platform, no one is allowed to use the above contents (including but not limited to monitoring, copying, broadcasting, displaying, mirroring, uploading and downloading any content in the website of "HeartSG" platform through programs or equipment). If you are authorized to browse, copy, print and disseminate the information content within the products and services of "HeartSG" platform, such content shall not be used for commercial purposes, and the use of all information content and any part thereof must include this right statement. (2) Limitation of liability Users of "HeartSG" platform upload, provide and release relevant information on the mobile client, official homepage and open platform of "HeartSG" platform, including but not limited to user name, company name The contact person and contact information, relevant pictures and information are provided by users themselves. Users of "HeartSG" platform shall be fully responsible for any information provided by them according to law. "HeartSG" platform reprints works for the purpose of transmitting more information, which does not mean that "HeartSG" platform agrees with its views or confirms the authenticity of its content. "HeartSG" platform hereby prompts that you shall abide by the laws of the people's Republic of China during the use of products and services of "HeartSG" platform, and shall not endanger network security. You shall not use products and services of "HeartSG" platform to engage in activities that infringe others' reputation, privacy, intellectual property rights and other legitimate rights and interests. Despite the above-mentioned tips, "HeartSG" platform does not assume any responsibility for the use and purpose of your products and services. (3) Intellectual property protection We respect intellectual property rights and oppose and combat violations of intellectual property rights. Any organization or individual who thinks that the products and services provided by "HeartSG" platform (such as reprinting articles, published information, "third-party applications settled in the open platform of" HeartSG "platform and the information released by it) may infringe upon its legitimate rights and interests, it may submit a written notice of rights to" HeartSG "platform in the following form, and" HeartSG "platform will receive the intellectual property right owner's cooperation Handle as soon as possible after the notification: 1. Send the original notice and supporting materials by mail to: Attention: Suzhou Liulian Technology Co., Ltd Address: 301, 3rd floor, 288 Dongping street, Suzhou Industrial Park Postcode: 215000 Part three privacy policy This privacy policy section will help you understand the following: 1. How do we collect and use your personal information 2. How do we use cookies and similar technologies 3. How do we share, transfer and publicly disclose your personal information 4. How can we protect your personal information 5. How do we deal with the personal information of minors 6. How is your personal information transferred globally 7. How to update this privacy policy 8. How to contact us Ⅰ How do we collect and use your personal information (1) How do we collect your information We will collect and use your personal information for the following purposes as stated in this policy: 1. Help you become a user of "HeartSG" platform In order to become a member of "HeartSG" platform, so that we can provide you with member services, including chat, video conference, Internet phone, create group, etc., you need to provide basic information such as mobile phone number, name, ID card information, industry type, professional title, gender, birthday, enterprise authentication email, etc., and create an account and password of "HeartSG" platform. If you want to realize multi-party call function, you need to authorize us to access your mobile phone address book. If you only need to browse and search the official homepage of "HeartSG" platform and the open platform of "HeartSG" platform, you do not need to register as our member and provide the above information. If you need to use "HeartSG" platform to realize professional advanced functions and upgrade value-added services, you need to provide the following additional information to complete the account information, so that we can provide you with the corresponding products or services of "HeartSG" platform: your position, main industry, email address, fingerprint, facial features, face photo, geographical location, etc. However, if you do not provide such information, it will affect your use of personalized products or services, but it will not affect the use of basic functions of "HeartSG" platform and browsing of "HeartSG" website information. After becoming a user of "HeartSG" platform, customers can automatically modify their personal information, such as nickname, phone number, birthday, region, etc. When your organization cancels the "HeartSG" platform, we will anonymously or delete your relevant personal information in the organization, but your information as a user of the "HeartSG" platform will remain, unless you take the initiative to cancel the "HeartSG" platform account; after you take the initiative to cancel the account, we will stop providing products or services for you and delete your personal information according to the requirements of applicable laws Human information, or make it anonymous processing. For the account cancellation process of "HeartSG" platform, you can query the specific path of account cancellation of "HeartSG" platform through the function of [setting of "HeartSG" platform]. 2. Providing products or services to you 1) Information you provided to us In the process of service use, you can give feedback on the experience problems of products and services of "HeartSG" platform, so as to help us better understand your experience and needs of using our products or services, and improve our products or services. You can order products or services for others through the "HeartSG" platform, and you need to provide the above personal information of the actual subscriber. Before providing us with the personal information of the actual subscriber, you need to ensure that you have obtained his / her authorized consent. If the above-mentioned individual does not agree, we will not bear the corresponding legal liability for the infringement that the individual may cause. 2) The information we collect during your use of the service In order to provide you with intelligent hardware and / or software more suitable for your needs, page display and search results, understand product adaptability, and identify account abnormal status, we will collect and correlate information about your use of products, services and usage methods, including: Equipment information: we will receive and record the equipment related information (such as the device model, operating system version, device settings, unique device identifier and other software and hardware feature information), equipment location information (such as IP address, GPS / BeiDou location information and w that can provide relevant information) according to the specific permissions you granted in the software installation and use I-fi access point, Bluetooth, base station and other sensor information). Log information: when you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services as relevant network logs. For example, your search query content, IP address, browser type, telecom operator, language used, access date and time, web page records you visited, call status information, etc. Image information: when you use our products or services to upload image information, no matter whether you need to use our products or services for secondary analysis, sharing or distribution of the information, we will automatically collect the information so that we can provide better services for you. We promise to keep the information strictly confidential. Unless authorized by you or otherwise stipulated by laws and regulations, we will not If you do not agree to collect the information, you need to make a special statement to us. When we receive your statement, we will stop collecting the information. Please note that individual device information, log information, etc. are information that cannot identify a specific natural person. If we combine this kind of non personal information with other information to identify a specific natural person, or use it in combination with personal information, during the period of combined use, such non personal information will be regarded as personal information. Unless authorized by you or otherwise provided by laws and regulations, such personal information will be anonymous and de identified. When you contact us, we may save your communication / call records and contents or contact information left by you, so as to contact you or help you solve problems, or record the solutions and results of related problems. 3) The information we collect during your personal recommendation service In order to provide you with better and more personalized services, such as providing more personalized but consistent services on different servers or devices, providing input recommendation, customer service reception or information push more in line with your needs, understanding product adaptability and identifying abnormal account status, we will collect relevant information about your use of services, including equipment information, logs and services Use information. Log: when you use our web page or client, we will automatically collect your detailed usage of our services and save them as relevant network logs. For example, your IP address, browser type, telecom operator, language used, date, time and duration of visit, software and hardware feature information, web page records you need and cookies information of "blue algae" platform service, etc. Service usage information: we will record the information submitted or generated when using the products and services of "HeartSG" platform, the information stored in the pin disk, the created friend list, and the setting information (such as remembering password, automatic login, general settings, privacy settings, message tips), etc. When you use the "blue algae" platform services to perform certain operations (such as adding friends to your group), we may send a notice to you or others; For the third-party application services that you open and use on the "HeartSG" platform open platform, we will collect relevant information when you start the application, and process it in accordance with this privacy policy; the third-party application service provider may obtain the personal information related to your use of the "HeartSG" platform service. The collection of your personal information by the third-party application service (if any) will be Subject to the privacy policy of the third party. 4) Third party information to us "HeartSG" platform will collect information about you when other users conduct operations related to you, and may also obtain your personal data information from a third party cooperating with "HeartSG" platform or through other legal channels. 3. Provide security for you In order to prevent, detect and investigate fraud, infringement, endangering safety, illegal or violation of agreements, policies or rules with us, we may collect or integrate your user information, service usage information, equipment information, log information, and information authorized by you or shared by our partners in accordance with the law. 4. Other uses We will seek your prior consent when collecting your information for other specific purposes not specified in this policy. The purpose of collecting and using the above information by "HeartSG" platform is to better manage its products and services (including but not limited to providing you with personalized services), and it will notify you by means of including but not limited to website notice, email, telephone or SMS. The "HeartSG" platform will not view or use your online disk through "HeartSG" platform/ Any business data stored by services such as mail. If we stop operating "HeartSG" platform products or services, we will stop collecting your personal information in a timely manner. We will notify you of the suspension of operation in the form of one by one delivery or announcement, and delete or anonymize the personal information held. (2) How do we use your information The purpose of collecting your information is to provide you with services and improve the quality of services. In order to achieve this goal, we will use your information for the following purposes: 1. Provide you with the products or services of "HeartSG" platform you use, and maintain, improve and optimize these services and service experience; 2. In order to prevent, detect and investigate fraud, infringement, endangering safety, illegal or violation of agreements, policies or rules with us, and to protect the legitimate rights and interests of you, other users or the public, we may use or integrate your user information, service usage information, equipment information, log information, as well as information authorized by you or shared by our partners in accordance with the law To comprehensively judge the risks of your account and transaction, verify your identity, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures according to law; 3. We may process your information or combine it with information from other services to provide you with more personalized service use, such as recommending content that may be of interest to you, including but not limited to sending you product and service information, or displaying personalized third-party promotion information to you through the system, or with your consent Share information with LAN Zao platform partners so that they can send you information about their products and services; 4. Other uses permitted by you. Ⅱ How do we use cookies and similar technologies In order to make your access experience easier, when you use the products or services of "HeartSG" platform, we may collect and store the relevant data of your access to "HeartSG" platform services by using various technologies. When you visit or re visit the services of "HeartSG" platform, we can identify you and provide you with better and more services by analyzing the data. This includes the use of small data files to identify you, to understand your usage habits, to help you avoid the steps of repeatedly entering account information, or to help determine the security of your account. These data files may be cookies, flash cookies, or other local storage provided by your browser or associated application (collectively, "cookies"). Please understand that some of our services can only be implemented by using cookies. If your browser or browser add-on services allow, you can modify the acceptance of cookies or reject cookies from HeartSG platform. However, you may not be able to use some of the functions of the "HeartSG" platform services that depend on cookies in some cases. Web pages often contain some electronic images, called "single pixel GIF files" or "web beacons", which can help websites calculate the users browsing the web pages or visit some cookies. We will collect information about your browsing activities through the network beacon, such as the address of the page you visited, the address of the cited page you visited previously, the time you stayed on the page, your browsing environment and display settings. Ⅲ How do we share, transfer, and publicly disclose your information (1) Share We will not share your personal information with companies, organizations and individuals other than the service providers of "HeartSG" platform, except for the following situations: 1. Share with explicit consent: with your explicit consent, we will share your personal information with others. 2. Sharing under legal circumstances: we may share your personal information with the public in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, or the requirements of administrative and judicial organs according to law. 3. Only by disclosing your information can you provide the products and services you require, such as teleconference service. The mobile phone number confirmed by your verification code will be transmitted to the basic telecommunication service operators to realize communication and be displayed to other users as the caller ID number; 4. When you are complained of infringement of intellectual property rights or other legal rights by others, it is necessary to disclose your necessary information to the complainants so as to handle the complaint; 5. In order to make it convenient for you and your friends in the address book to find each other, when you open the address book matching, the system will process the mobile phone number in the address book with high-intensity encryption algorithm, then match the corresponding feature code, and show the users who have matching relationship to you. "HeartSG" platform will not retain any identifiable information in your address book. The mobile phone number data in your address book will be processed by high-strength encryption algorithm first, and then matched by the processed feature code. 6. Sharing with authorized partners: for the purposes stated in this privacy policy only, some of our services will be provided by us and authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. We will only share your personal information for legitimate, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide services. Our partners do not have the right to use the shared personal information for other purposes unrelated to the product or service. "Blue algae" platform service contains links to other websites. Unless otherwise stipulated by law, "HeartSG" platform is not responsible for the privacy protection measures of other websites. We may add business partners or brand sharing websites whenever necessary, but only comprehensive information will be provided to them, and we will not disclose your identity. (2) Assignment We will not transfer your personal information to any company, organization or individual except: 1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties. 2. In case of merger, acquisition or bankruptcy liquidation of the service provider of "HeartSG" platform, or other situations involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy; otherwise, we will require the company, organization and individual to seek authorization and consent from you again. (3) Public disclosure We will only disclose your personal information in the following circumstances: 1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties. 2. In case of merger, acquisition or bankruptcy liquidation of the service provider of "HeartSG" platform, or other situations involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy; otherwise, we will require the company, organization and individual to seek authorization and consent from you again. (4) Exception of prior authorization for sharing, transferring and public disclosure of personal information In the following circumstances, your authorization and consent are not required to share, transfer and publicly disclose your personal information: 1. Related to national security and national defense security; 2. Related to public safety, public health and major public interests; 3. related to criminal investigation, prosecution, trial and execution of judgments; 4. To protect your or other personal life, property and other major legal rights and interests, but it is difficult to obtain my consent; 5. Your personal information disclosed to the public by yourself; 6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels. According to the law, sharing and transferring the personal information that has been demarcated, and ensuring that the data receiver can not recover and re identify the subject of personal information, does not belong to the external sharing, transfer and public disclosure of personal information. The storage and processing of such data will not need to notify you and obtain your consent. Ⅳ How do we protect your information We will take various preventive measures to protect your personal information, so as to protect your personal information from loss, embezzlement, misuse, unauthorized access, disclosure, change or destruction. In order to ensure the security of your personal information, we have strict information security regulations and processes, and a special information security team strictly implement the above measures within the company. "HeartSG" platform has an advanced data security management system centering on data life cycle, which improves the security of the whole system from the aspects of organization construction, system design, personnel management and product technology. We will take reasonable and feasible measures to avoid the collection of irrelevant personal information and retain your personal information for the period limited to the purpose stated in this policy, unless the retention period needs to be extended or within the period permitted by law. After an unfortunate personal information security incident occurs, we will inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can prevent and reduce the risk independently, and the remedial measures for you according to the requirements of laws and regulations [and no later than 30 natural days]. We will inform you of the relevant information by e-mail, letter, telephone, push notification and so on. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to release an announcement. At the same time, we will report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities. The Internet environment is not 100% secure. Although we have these security measures, please note that there is no "perfect security measures" on the Internet. We will try our best to ensure the security of your information. Ⅴ Protection of minors We attach great importance to the protection of minors' information. If you are a minor, we suggest that you ask your parents or guardians to read this privacy policy carefully and use our services or provide information to us with the consent of your parents or guardians. We will only use, share, transfer or disclose the personal information of minors by using our products or services with the consent of their parents or guardians, as permitted by laws and regulations, or as necessary for the protection of minors. We will protect the personal information of minors in accordance with the relevant national laws and regulations and the "blue algae" platform information protection policy. Ⅵ How is your personal information transferred globally In principle, personal information collected and generated by our operations in the people's Republic of China is stored in the people's Republic of China. You agree to send back the personal information generated by users of "HeartSG" platform products and services outside the people's Republic of China to the servers in China, otherwise you cannot use the products and services of the existing "HeartSG" platform. In such cases, we will ensure that your personal information is adequately and equally protected within the people's Republic of China. Ⅶ How to update this policy Our privacy policy may change. We will not limit your rights under this privacy policy without your explicit consent. For major changes, we will also provide more significant notice (including we will collect opinions through the "blue algae" platform publicity, announcement notice and even provide you with pop-up tips). Major changes referred to in this policy include but are not limited to: 1. Our service mode has changed greatly. Such as the purpose of processing user information, the use of user information, etc; 2. Significant changes have taken place in our control and organizational structure. Such as the change of owners caused by business adjustment, bankruptcy and merger, etc; 3. The main objects of user information sharing, transfer or public disclosure have changed; 4. When the responsible department, contact information and complaint channel of user information security are changed; 5. The user information security impact assessment report indicates that there is a high risk. Ⅷ How to contact us If you have any questions, comments or suggestions about the privacy protection policy or data processing of "HeartSG" platform, you can contact us at 0512-67862307 / 18915727930. Generally, we will reply within 30 days after receiving your contact information. If you are not satisfied with our reply, especially if you think that our personal information processing behavior has damaged your legitimate rights and interests, you can also seek a solution by bringing a lawsuit to the people's court with jurisdiction in the place where HeartSG platform is domiciled.